Outsourced DPO Services

1. Basic Services Package

o Ensuring PDPA Compliance

Data Protection Self-Assessment conducted through the PDPA Assessment Tool for Organizations (PATO) and Data Inventory Map (DIM) techniques.

Review and develop Privacy Statements, Policies and Measures, and Data Governance Frameworks.

o Fostering a Data Protection Culture

Deliver Personal Data Protection Act (PDPA) consultancy services and training programs to all staff members, in accordance with: 1) Personal Data Protection Commission's (PDPC) Advisory Guidelines on Key Concepts in the PDPA, and 2) Advisory Guidelines on the PDPA for Selected Topics.

o Cybersecurity advisory and training

Delivering comprehensive training, professional guidance and disseminating essential information regarding IT risks, information security and cybersecurity fundamentals throughout the organization.

o Efficient Handling of Data Inquiries

o Alert Management on Personal Data Risks

o Liaise with PDPC when required

o Data Breach Response Plan


2. Advanced Services Package with add-on:

o Advisory services and guided implementation of Data Protection Essentials (DPE), Data Protection Management Programme (DPMP), Data Protection by Design for ICT Systems, and Data Protection Impact Assessment (DPIA).

o Review or guided implementation of Advanced Data Protection Practices in accordance with the PDPC's Guide to Data Protection Practices for ICT Systems.


We provide our data privacy related services under the service framework of Data Protection and Technology Risk Management.


PDPA Compliance Audit

A systematic assessment of the organization’s data protection policies and procedures, conducted in accordance with internal audit methodology, evaluates compliance with Data Protection Obligations under the PDPA. This review identifies compliance gaps and risks in data protection practices through controls testing and provide recommendations for remediation plans according to the PDPA and best practices.


Strategic Business Review for PEIs

We conduct independent business review of Private Educational Institutions (PEI) as required by the credit bureau to assign them the minimum credit rating needed for their registration renewal under the Enhanced Registration Framework (ERF). Key review areas encompass the PEI’s 5-year strategic and financial sustainability plan, governance structures, risk management system, and opportunity identification.


Sustainability Reporting Services

Our sustainability reporting services provide support to organizations in developing and implementing their sustainability reporting roadmap and drafting the sustainability report that align with the GRI standards and other relevant frameworks. We also conduct internal review on the sustainability reporting process in accordance with the International Standards for the Professional Practice of Internal Auditing issued by The Institute of Internal Auditors.


IT Audit

(A) An independent technology audit encompassing audit program development, execution of test procedures, and issuance of formal reports with authoritative sign-off, detailing findings and proposing remedial measures for systems enhancement, modifications, and upgrades.

[B] Validate and formally attest to the organization's internal information security and/or cybersecurity infrastructure self-assessment by validating the assessment methodology and results.


IT Audit Assistance for Statutory Audit

Leveraging our specialized expertise in IT auditing, we provide support to our external partners, who are Public Accounting Corporations (PAC), in evaluating their audit clients' IT controls. We assess the effectiveness of these controls in safeguarding assets and preventing or detecting material misstatements, enabling them to determine the nature and extent of audit procedures in their audit planning.

We also support PAC in statutory IT audit that requires the attestation of a Public Accountant such as audit that ensures compliance with MAS's Technology Risk Management Guidelines (TRMG) for Financial Institutions.


Control Self-Assessment (CSA)

Control Self-Assessment (CSA) is an effective risk management tools recommended by the Audit Committee Guidance Committee (ACGC) Guidelines for the Board and audit committees to give an informed opinion on the state of internal controls and risk management systems of the organization.

CSA and internal audits are both methods for evaluating an organization's internal controls, but they differ in their focus and execution. CSA emphasizes proactive involvement by operational staff in assessing their own controls, while internal audits are conducted by a separate, objective function to evaluate existing controls and provide independent assurance. CSA can be used by internal auditors to gather information, focus on high-risk areas, and facilitate effective audit planning.

We work with you to tailor a pragmatic approach that best deploys CSA in your organization.


Risk Management Services

Our firm specializes in technology and operational risk management services, assisting organizations in identifying, assessing, evaluating, prioritizing, and mitigating specific risks that could adversely affect their operations, financial stability, and overall success. Through this systematic and structured approach, we help clients minimize potential losses and enhance their capacity to navigate uncertainties.


Cybersecurity Consulting

We help organizations to measure and track their progress in cybersecurity health by implementing the Cybersecurity Health Check tool developed and launched by the Cyber Security Agency of Singapore (CSA), recommending solutions to close any gaps identified and enhance cybersecurity controls in enabling organizations to attain the Cyber Essentials certification.


Internal Audit

Internal Audit Outsourcing: As the outsourced internal auditor reporting to the Board Audit Committee, we conduct objective and independent internal audits to evaluate the organization's compliance, financial, technological, and operational controls through comprehensive planning and execution.

Internal Audit Co-sourcing: We collaborate with organizations' internal audit departments, serving as external internal auditors to complement their existing expertise.

Our internal audit service engagements adhere to the International Standards for the Professional Practice of Internal Auditing, as issued by The Institute of Internal Auditors, and concentrate on one or more of the following key business processes and major risk trends:

• Financial reporting controls

• Financial management

• Procure-to-pay (Expense Cycle) and order-to-cash (Revenue Cycle)

• Human capital

• Supply chain, third-party risk and contract management

• Data Protection (PDPA)

• IT and data governance

• Information security and computer operations

• Cybersecurity

• Technology risk management

• Digital disruption (AI)

• Fraud risk management

• Business continuity

• Regulatory change

• Corporate finance policy

• Mergers and acquisitions

• Sustainability reporting process

• Enterprise risk management system and policy

• Organizational culture

• Health and safety